Refund policy

Last updated: June 5, 2025

---

1. Return Eligibility

• Products must be returned within 7 days of receipt.

• Items must be in original condition, unused, and with all original packaging and tags.

• Customized or personalized products are not eligible for return unless damaged or defective.

2. Initiating a Return

• Contact our customer support team at gagmobile29@gmail.com or call 90456 45696 within 7 days to initiate a return.

• Provide your order number, reason for return, and photos if applicable.

3. Return Shipping

• Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect item.

• Use a trackable shipping method to ensure your return reaches us safely.

4. Refund Process

• Once we receive and inspect the returned item, we will notify you of the refund status within 7 business days.

• Approved refunds will be processed to the original payment method within 10-14 business days.

• Shipping fees are non-refundable except when the return is due to our error.

5. Exchanges

• Exchanges are subject to product availability.

• To request an exchange, follow the return procedure and place a new order for the desired item.

6. Damaged or Incorrect Items

• If you receive a defective or incorrect product, please contact us within 7 days of delivery.

• Provide photos of the issue, and we will arrange a replacement or refund at no extra cost.

7. Non-Returnable Items

• Gift cards, downloadable software, and certain health & personal care items cannot be returned.

---

Contact Information:
GAG - Gadgets and Gadgets EB-25, Sharath City CAPITAL MALL, 2F, Gachibowli - Miyapur Rd, Whitefields, Hyderabad, Kondapur, Telangana 500084
📞 90456 45696
✉️ gagmobile29@gmail.com