शुल्क वापसी की नीति
Last updated: June 5, 2025
1. Return Eligibility
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Products must be returned within 7 days of receipt.
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Items must be in original condition, unused, and with all original packaging and tags.
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Customized or personalized products are not eligible for return unless damaged or defective.
2. Initiating a Return
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Contact our customer support team at gagmobile29@gmail.com or call 90456 45696 within 7 days to initiate a return.
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Provide your order number, reason for return, and photos if applicable.
3. Return Shipping
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Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect item.
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Use a trackable shipping method to ensure your return reaches us safely.
4. Refund Process
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Once we receive and inspect the returned item, we will notify you of the refund status within 7 business days.
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Approved refunds will be processed to the original payment method within 10-14 business days.
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Shipping fees are non-refundable except when the return is due to our error.
5. Exchanges
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Exchanges are subject to product availability.
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To request an exchange, follow the return procedure and place a new order for the desired item.
6. Damaged or Incorrect Items
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If you receive a defective or incorrect product, please contact us within 7 days of delivery.
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Provide photos of the issue, and we will arrange a replacement or refund at no extra cost.
7. Non-Returnable Items
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Gift cards, downloadable software, and certain health & personal care items cannot be returned.
Contact Information:
GAG - Gadgets and Gadgets EB-25, Sharath City CAPITAL MALL, 2F, Gachibowli - Miyapur Rd, Whitefields, Hyderabad, Kondapur, Telangana 500084
📞 90456 45696
✉️ gagmobile29@gmail.com
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